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Privacy Policy

A legal disclaimer

Privacy Policy

Last updated: [13/01/2026]

Eternity Vows (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and how data may be used for advertising and analytics purposes, including Meta and Google Ads.

1. Who We Are

Eternity Vows
Website: www.eternityvows.co.uk
Email: info@eternityvows.com

For the purposes of data protection law, Eternity Vows is the data controller.

2. Information We Collect

We may collect the following personal data:

  • Name

  • Email address

  • Phone number

  • Billing and payment details

  • Information provided when enquiring about or purchasing our services

  • Personal details shared for the purpose of creating a personalised song

  • Technical data such as IP address, device type, browser, operating system

  • Usage data including pages visited, time spent on pages, and interactions with the website

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide our services

  • Create and deliver personalised music products

  • Process payments and manage orders

  • Communicate with you regarding your order or enquiry

  • Improve our website, services, and user experience

  • Measure and optimise marketing and advertising campaigns

  • Comply with legal and regulatory obligations

We do not sell your personal data.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contract – to fulfil orders and provide services

  • Consent – for marketing, cookies, and advertising tracking

  • Legitimate interests – to operate, improve, and promote our business

  • Legal obligation – where required by law

Where consent is required (e.g. advertising cookies), data will only be processed after consent is given.

5. Advertising, Analytics & Tracking Technologies

We use third-party tools to help us understand how visitors use our website and to deliver relevant advertising. These may include:

  • Google Analytics

  • Google Ads (including conversion tracking and remarketing)

  • Meta (Facebook & Instagram) Pixel

These tools may collect information such as:

  • Pages you visit

  • Actions taken on the website

  • IP address (processed in anonymised or truncated form where applicable)

  • Device and browser information

This data helps us:

  • Measure the effectiveness of our advertising

  • Show relevant ads to users who have previously visited our website

  • Improve marketing performance

You can control or withdraw consent for these technologies at any time via your browser settings or cookie banner.

6. Cookies

Our website uses cookies and similar technologies for functionality, analytics, and advertising.

You can choose to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage preferences through your browser settings

For more information, please see our Cookie Policy (if available).

7. Sharing Your Data

We may share personal data with trusted third parties where necessary, including:

  • Payment processors

  • Website hosting providers

  • Analytics and advertising platforms (e.g. Google, Meta)

  • Professional advisors (such as accountants or legal advisers)

All third parties are required to process data securely and in compliance with data protection laws.

Some third parties may process data outside the UK. Where this occurs, appropriate safeguards are in place (such as standard contractual clauses).

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: [your@email.com]

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Eternity Vows
Email: info@eternityvows.com

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